Return and Exchange Policy

At Redmen, we prioritize your satisfaction, and we understand that sometimes a product might not be the perfect fit. That’s why we offer a hassle-free return and exchange policy to ensure your shopping experience with us is as seamless as possible.

Eligibility: Items purchased from Redmen are eligible for return or exchange if the request is made within 7 days of delivery.

Free Exchanges: We believe in making your experience stress-free. Redmen offers free exchanges, meaning you won’t incur any additional charges when exchanging products. Our goal is to ensure you have the perfect item that aligns with your style.

Easy Returns:

• For Prepaid Orders: If you made a prepaid order, the full amount will be refunded to your initial payment mode (bank account, credit card, etc.) upon successful completion of the return process.
• For Cash On Delivery (COD) Orders: In the case of Cash On Delivery orders, a refund will be initiated to the bank account provided by you at the time of raising a return. Rest assured, we strive to process your refund promptly.

How to Initiate a Return or Exchange:

1. Log in to your Redmen account and go to the “Order History” section.
2. Select the order containing the item(s) you wish to return or exchange.
3. Follow the provided instructions to initiate the return or exchange process.
4. Pack the item securely and ship it back to the provided address.

Important Notes:

• Items must be in their original condition with all tags and packaging intact.
• Ensure that the return/exchange request is initiated within the stipulated 7-day window.

Contact Us: If you have any questions or need assistance with the return/exchange process, our customer support team is here to help. Reach out to us via [contact form/email/phone].

Thank you for choosing Redmen. We value your trust and look forward to providing you with an exceptional shopping experience.